Land Use Consulting for Shoreline and Critical areas
Navigating regulations for shoreline and critical areas projects.

Navigating regulations for shoreline and critical areas projects.

At True North Planning Solutions, we are your trusted partner in navigating the complexities of land use regulations. Our expertise spans wetland delineations, ordinary high water mark determinations, and shoreline/critical areas permitting for new homes, docks, culverts and bridges. We work closely with our clients and local authorities in Stevens, Pend Oreille, and Ferry Counties to ensure your project is approved and off the ground smoothly.
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | Closed | |
Fri | 08:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
True North Planning Solutions LLC] (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website (tru-northplanning.com), or opt into our SMS/text messaging programs.
Information We Collect
By opting in, you agree to receive account notifications, customer service updates, and promotional text messages from us.
We do not transfer, sell, share, or disclose consumer mobile numbers, SMS opt-in data, or consent records to any external organization for any purpose other than essential message delivery and legal compliance. We also maintain safeguards to prevent unauthorized access or sharing.
We may collect personal information that you provide directly to us, including:
• Contact information (e.g., name, email address, phone number, mailing address).
• Information provided through forms, inquiries, or opt-ins for communications.
• Mobile phone numbers and consent status when you voluntarily opt into our SMS messaging
campaigns.
For SMS/text messaging programs, we collect your mobile number and explicit consent (opt-in) only when you choose to participate (e.g., by texting a keyword or submitting a form).
How We Use Your Information
We use the information we collect to:
• Provide and improve our services, including environmental and land use consulting.
• Communicate with you via email, phone, or SMS/text messages (if you have opted in).
• Respond to inquiries, process requests, and fulfill obligations related to our business.
• Comply with legal requirements and protect our rights.
Data Sharing and Disclosure
We do not share your mobile opt-in data, phone numbers, or SMS consent information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories of data sharing described below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your personal information (other than mobile opt-in/SMS data as noted above) only in limited circumstances, such as:
• With trusted service providers who assist us in operating our website, delivering services, or facilitating SMS delivery (e.g., platform providers or telecommunications partners). These providers are contractually obligated to maintain confidentiality and use the data only for the purposes we specify.
• To comply with legal obligations, respond to lawful requests from public authorities, or protect our legal rights.
• In connection with a business transfer (e.g., merger or acquisition), subject to applicable privacy protections.
We do not sell personal information.
SMS/Text Messaging Specific Terms
• Message and data rates may apply. Message frequency may vary.
• You can opt out of SMS communications at any time by replying STOP or contacting us.
• Reply HELP for help.
• By opting in, you consent to receive text messages from us concerning customer care, account notifications and service related texts.
We maintain strict controls to protect SMS opt-in data and do not use or share it beyond delivering the messages you requested.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security.
Your Rights and Choices
You may:
• Opt out of communications at any time.
• Request access to, correction of, or deletion of your personal information (subject to legal exceptions).
• Contact us with questions or to exercise your rights.
For California or other state residents, additional privacy rights may apply under applicable laws (e.g., CCPA). Contact us for more details.
Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect data from them.
Changes to This Privacy Policy
We may update this policy periodically. We will notify you of material changes by posting the new policy on our website.
True North Planning Solutions Messaging Terms and Conditions
1. The messaging program consists of standard notifications about customers purchases or relationship with our business, general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at josh@tru-northplanning.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
True North Planning Solutions LLC
2599 Ravens Way
Chewelah, WA 99109
Phone: (509) 934-3393
Email: josh@tru-northplanning.com
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